Thanks again to you and Mr. Garcia for working through a very difficult situation with professional grace. You delivered this wonderful piano in challenging weather and on a snow-packed hill! You kept working the problem without giving in to the frustration of mounting difficulties. And you even touched up the tuning when the piano was finally safe and sound in its new home. You took a personal interest in its new owner by showing me details about the piano and telling me about its history, making me feel all the more confident in my purchase.
Wishing you both much music in your lives!